Farearc is run by Anuj Kaushik, who started it in 2022. That is the whole org chart, and it is the reason this site exists.
Most agencies on this corridor are a phone number attached to a rota. You explain the situation, you get a quote, and if something goes wrong three weeks later you explain it again to whoever picks up. Nobody is accountable because nobody owns anything.
What one owner changes
Assistance gets confirmed with the airline rather than requested and forgotten. A schedule change gets renegotiated instead of refused. The number you were quoted is the number on the card. None of that is clever. It is just what happens when the same person is still there when the flight moves.
It also means we say no. If your dates only work on a routing we would not put a parent on, we tell you, even when the fare is good. A booking that goes wrong at 2am costs us more than the ticket was worth.
Where we are
The reservations desk works from Chandigarh, for customers across the US and Canada, around the clock. When you message, you are not opening a ticket. You are reaching the desk.